FAQs

We welcome children from 6 weeks to 5 years old. From babies to preschoolers, every stage is thoughtfully supported to help children grow, learn, and thrive at their own pace.

We’re open Monday to Friday, from 7:30 am to 6:00 pm – with early starts available for families who need a little extra flexibility. Please get in touch if you require more flexible hours.

Starting your journey with us is simple. Just complete our online enquiry form or book a tour. From there, we’ll guide you through every step – from arranging your visit to choosing session times that work for your family.

Yes, we ask for a £100 deposit to secure your child’s space.

Yes – and they’re completely free. These sessions are a gentle way for your child to get to know their new environment, key person, and routine before starting fully. We’ll work with you to book the right time.

Each child is matched with a dedicated key person who truly understands them – building a secure relationship, supporting their development, and offering continuity for both child and parent. They’re your trusted point of contact every step of the way.

Our on-site meals and snacks are freshly prepared and nutritionally balanced. Menus change every term to introduce new flavours and encourage a healthy relationship with food – all tailored to meet individual dietary needs and preferences.

We take all dietary needs seriously. Whether due to allergies, religious preferences, or family choices, we work in close partnership with you to ensure your child’s needs are carefully met every day.

To keep everyone healthy and safe, we ask that unwell children remain at home until they’re fully recovered. For specific illnesses, we follow recommended exclusion periods – details of which are available in our health policy.

Strong partnerships with parents are at the heart of what we do. We stay connected through the Famly app, daily feedback at pick-up, and regular parent meetings to share progress and celebrate milestones.

We accept a wide range of government-funded childcare schemes, including tax free childcare. It depends on individual eligibility but you can learn more on the Childcare Offer for Wales website.

We are Montessori inspired which is devlivered through our bespoke Future-Ready Curriculum supports each child’s natural curiosity and development through play, exploration, and meaningful experiences. Aligned with the Curriculum for Wales, it’s carefully sequenced to build lifelong skills with confidence and joy.

Safety is our foundation. From secure premises and robust policies to regular staff training and vigilant safeguarding, we create an environment where children feel safe, supported, and free to be themselves. We have defibrillators, life vacs and allergy episodes pens in every site to ensure children’s safety comes first at all times.

Our team is made up of experienced early years professionals, with many holding Level 3 qualifications or higher, or studying towards qualifications. We invest in ongoing training and development to ensure the very best care and learning for every child.

Absolutely – we’d love to show you around. Visiting is the best way to experience our warm environment, meet the team, and ask any questions. Just get in touch to arrange a time that suits you. Send us an email at enquiries@greengiraffenursery.co.uk if you have any questions before booking a tour.

Organic care in a nursery context is about nurturing children in a way that feels natural, responsive and child‑led. It means allowing development to unfold at each child’s own pace, guided by warm, consistent relationships, thoughtful observation and an environment that supports curiosity, confidence and wellbeing. Rather than imposing rigid routines or expectations, an organic care ethos values connection, emotional security and everyday moments of learning, recognising that children thrive best when they feel understood, respected and free to grow in their own individual way.

We have a fantastic organic care ethos to provide safe, stimulating, inspiring environment for the children.

We care about the environment and the impact we have on it for our children. We teach them to love and protect the environment and we do everything we can to give them a healthy start in life. The meals and snacks we provide are always fresh and homemade. Most of our toys and furniture in the nursery are made from wood instead of plastic, creating a relaxing and nurturing environment in which children can learn and develop.

An organic care approach matters because early childhood is not one‑size‑fits‑all. Children develop confidence, resilience and a love of learning when they feel emotionally secure and genuinely understood. By responding to each child as an individual — rather than pushing them through fixed routines or expectations — an organic care ethos supports wellbeing, self‑esteem and healthy relationships. It creates a calm, nurturing foundation where children feel safe to explore, express themselves and build independence in a way that feels right for them.

We close on Bank Holidays to give our team a well-deserved rest and families time together.